Terms and Conditions


We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at


We do not store credit card details nor do we share customer details with any 3rd parties.
This privacy policy applies between you, the User of this Website, and Tommy Jacks beach apartments LTD, the owner and provider of this Website. Tommy Jacks beach apartments LTD takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://TommyjacksEX23.touchtakeaway.net/terms-and-conditions. Please read this privacy policy carefully. Definitions and interpretation 1. In this privacy policy, the following definitions are used: Data collectively all information that you submit to Tommy Jacks beach apartments LTD via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation; GDPR the UK General Data Protection Regulation; Tommy Jacks beach apartments LTD, we or us Tommy Jacks beach apartments LTD, a company incorporated in England and Wales with registered number 15975554 whose registered office is at PRESTON GATE INN POUGHILL, BUDE, CORNWALL, UNITED KINGDOM, CORNWALL, EX23 9ET User or you any third party that accesses the Website and is not either (i) employed by Tommy Jacks beach apartments LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tommy Jacks beach apartments LTD and accessing the Website in connection with the provision of such services; and Website the website that you are currently using, https://tommyjacksEX23.touchtakeaway.net/menu, and any sub-domains of this site unless expressly excluded by their own terms and conditions. 2. In this privacy policy, unless the context requires a different interpretation: 1. the singular includes the plural and vice versa; 2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; 3. a reference to a person includes firms, companies, government entities, trusts and partnerships; 4. "including" is understood to mean "including without limitation"; 5. reference to any statutory provision includes any modification or amendment of it; 6. the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Tommy Jacks beach apartments LTD and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Tommy Jacks beach apartments LTD is the "data controller". This means that Tommy Jacks beach apartments LTD determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: 1. name; 2. contact Information such as email addresses and telephone numbers; 3. address; 4. mobile ; in each case, in accordance with this privacy policy. How we collect Data 6. We collect Data in the following ways: 1. data is given to us by you; and 2. data is collected automatically. Data that is given to us by you 7. Tommy Jacks beach apartments LTD will collect your Data in a number of ways, for example: 1. when you contact us through the Website, by telephone, post, e-mail or through any other means; 2. when you make payments to us, through this Website or otherwise; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: 1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: 1. to enable delivery or collection details; in each case, in accordance with this privacy policy. 10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). Who we share Data with 11. We may share your Data with the following groups of people for the following reasons: 1. our employees, agents and/or professional advisors - to enable delivery; 2. third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments; in each case, in accordance with this privacy policy. Keeping Data secure 12. We will use technical and organisational measures to safeguard your Data, for example: 1. access to your account is controlled by a password and a user name that is unique to you. 2. we store your Data on secure servers. 13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: bookings@tommyjacks.co.uk. 14. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 15. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 16. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 17. You have the following rights in relation to your Data: 1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. 3. Right to erase - the right to request that we delete or remove your Data from our systems. 4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it. 5. Right to data portability - the right to request that we move, copy or transfer your Data. 6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests. 18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: bookings@tommyjacks.co.uk 19. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/. 20. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. Links to other websites 21. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. Changes of business ownership and control 22. Tommy Jacks beach apartments LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Tommy Jacks beach apartments LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. 23. We may also disclose Data to a prospective purchaser of our business or any part of it. 24. In the above instances, we will take steps with the aim of ensuring your privacy is protected. General 25. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 26. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. 27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 28. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts. Changes to this privacy policy 29. Tommy Jacks beach apartments LTD reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Tommy Jacks beach apartments LTD by email at bookings@tommyjacks.co.uk. This privacy policy was created on 07/04/2025.


* If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid.

£0.00
Opens at 5:00pm

Opening times

Sunday 12:00 - 20:30
Monday 17:00 - 20:30
Tuesday 17:00 - 20:30
Wednesday 17:00 - 20:30
Thursday 17:00 - 20:30
Friday 17:00 - 20:30
Saturday 12:00 - 20:30
Tommy Jacks Crooklets Bude Cornwall EX23 8NF
☎ 01288 358144
Read our T&C's, privacy and data protection policies

TERMS & CONDITIONS

WEBSITE

This website is operated by the Tommy Jacks (referred to as “Tommy Jacks/we/our/us”). As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make (“use/using”) is subject to our terms and conditions below. Please:

  • read through these terms and conditions carefully before using this website.
  • print a copy for future reference.
  • also read our Privacy policy section regarding your personal information.
  • note this website is intended for customers aged 18+. It is not directed at children. Subject to these terms and conditions you are authorised to view and download our website for your personal use only. Tommy Jacks may change, suspend or discontinue the website at any time, including the availability of any feature, database or content. Tommy Jacks may also impose limits on certain features and services or restrict your access to parts or all of this website without notice or liability.

General

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password (“Password Details”). Information that you provide on this website when registering and/or placing orders must be accurate and complete. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately.

You must not use our website: a) to access information which you have no legitimate reason for accessing; b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; c) If we reasonably believe you have misused our website, we may suspend or cancel your access to it and/or cancel any orders you have placed;

Access to our website may temporarily be restricted for repairs, standard maintenance or the introduction of new services. We may change the website in any way or delete features at any time and for any reason. We reserve the right to decline a new customer registration or order, including multiple registrations or orders, or suspend or terminate a customer’s account, order, or access to all or any part of the website at any time, at our sole discretion and without notice.

Order process

All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered.

Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds).

Orders are subject to availability and at the discretion of the Tommy Jacks. Quantities of goods supplied per order and/or per customer, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery.

Your previous Orders are available via your logged in account made when placing an order.

Delivery

This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we will deliver to the Scottish Islands, Isle of Scilly & Isle of Man. We cannot deliver to BFPO addresses, or the Republic of Ireland.

We make every effort to deliver goods within 5 working days, however delays are occasionally inevitable due to unforeseen factors. Tommy Jacks shall be under no liability for any delay or failure to deliver the products within estimated timescales.

Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. We reserve the right to refuse orders including those we consider are for commercial or non-domestic purpose. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties.

Where goods are purchased by EU nationals or residents under Geoblocking Regulations, we make no warranty that the goods are suitable for use outside the UK. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. Where goods are subsequently exported by an EU national or resident, we accept no responsibility for damage in transit, or for any customs requirements or duty.

We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, where we have made a mistake, or we have processed your order in breach of these terms and conditions, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by Paypal can be found at www.paypal.co.uk (this link will open in a new window). (Tommy Jacks is not responsible for the content of external websites.)

To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws.

Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched or in store prior to or at the time of the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.

Title to any products you order on this website shall pass to you on delivery of the products provided that you have placed your order in accordance with these terms and conditions, we have processed your order, and received payment in full for the products.

All prices are shown in £s sterling but exclude delivery charges, unless expressly stated otherwise.

Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations.

All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.

Refunds & Returns

Please see Refunds and Returns

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Liability and Indemnity

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

Tommy Jacks website is operated by:

Paul & Dani, Tommy Jacks, Crooklets, Bude, EX23 8NF